Our shipping rates are based on the weight of your order.  When you check out, you will be presented with two shipping options, one, a rate including full insurance, or, two, a rate excluding insurance.  Please refer to our terms and conditions for an explination of your rights.

We also offer free local pick up.

No. We only ship to the UK.

Orders placed Monday through Friday by 12:00pm EST (excluding holidays) are shipped the same day. Orders placed after 12:00pm EST or holidays are shipped the next business day. Orders placed Saturday and Sunday will ship out the following Monday (excluding holidays). Please note: at this time Saturday delivery is not available

We accept all major cards, Apple Pay, Google Pay, BACS and Paypal.

You can browse all our items from our online shop. Orders placed will be posted to your delivery address.

Please contact us in the first instance.  You must retain your receipt for refunds within 14 days from the date of the purchase.  We will help where we can to deal with any issues you may have experienced with your order or items.  If we cannot help you, we can cancel your order for you and issue refunds if necessary.

Please contact us in the first instance.  You must retain your receipt for refunds within 14 days from the date of the purchase. We will help where we can to deal with any issues you may have experienced with your order or items.  If we cannot help you, we can cancel your order for you and issue refunds if necessary.

Product best before dates are displayed on the individual product’s page.  Depending on the type of product, we may from time-to-time sell products past its best before date at a reduced price.

Please contact us in the first instance.  You must retain your receipt for refunds within 14 days from the date of the purchase. Depending on the postage type you chose, we might be able to provide you with tracking information or track the package on your behalf.

You can read our privacy statement and policy that clearly explains how we process your personal information.

Yes.  You can choose to collect your order in person when you check out.  Our address is 10-12 High St, Gloucester,GL1 4SW, and our normal opening hours are below.

All our contact details are available on our contact page.